The Voice of Retail

The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2025 M.E. LeBlanc & Company Inc. All Rights Reserved.

(ENCORE) Radical Innovation, Leadership and Winning Every Race with Craig Baxter, Group President of Techtronic Industries Canada Inc. (Milwaukee, Ryobi, and Hoover)
Apr 18, 2025 – 00:37:13
The world’s smartest AI-merchandising engine with Anabel Maldonado, Canadian Founder & CEO of PSYKHE AI
Apr 11, 2025 – 00:28:32
Hudson's Bay's Untimely Demise, Retail Turnarounds & Consumer Trends: A Conversation with Phil Wahba, Senior Writer at Fortune
Apr 4, 2025 – 00:32:53
Strategic Resets for Thriving in Turbulent Times with Dr. Rebecca Homkes (Encore)
Mar 28, 2025 – 00:29:00
Transform Your Fraud Prevention Strategy: Yale Holder, VP of Customer Experience at Moneris, Shares Trends & Expert Tips
Mar 21, 2025 – 00:30:01
Retail Revolution: When AI Took Over The Voice of Retail (And Almost Nailed It)
Mar 14, 2025 – 00:18:49
From Clicks to Bricks: Silk & Snow’s Next Chapter in Retail with CEO and Co-Founder Albert Chow
Mar 7, 2025 – 00:25:30
Retail's Future Unlocked: AI, Fast Delivery & the New Consumer Mindset with Lindsey Mazza, Capgemini's Global Retail Lead
Feb 28, 2025 – 00:31:06
Decoding Canadian Shoppers: Insights on Value, Personalization & Pricing with Cheryl Ong Seng, Vice President of Retail at Circana Canada
Feb 21, 2025 – 00:29:04
Retail Readiness 101 with Liza Amlani, retail expert and author of the brand new book The Whole Sale: Profitable Wholesale Strategies For Brands
Feb 14, 2025 – 00:35:08
From Marketing Leader to Independent Retailer: Daryl Aitken's Entrepreneurial Journey to Fabric Spark
Feb 7, 2025 – 00:39:09
Retail Strategist Carl Boutet and his latest book "Blind Spot: Navigating the Unseen Effects of Technology on Commerce"
Jan 31, 2025 – 00:39:45
Vancouver's Innovative Retail Crime Fighting Solution, Project Barcode, with Sgt. Craig Reynolds & Arezo Zarrabian, Vancouver Police Department
Jan 24, 2025 – 00:42:40
A Modern Take on Retail Media with Drew Cashmore, Head of Strategy, Vantage
Jan 17, 2025 – 00:30:19
Fail Better: Special Guest Host Bonus Episode with Steve Dennis
Jan 10, 2025 – 00:21:43
Safe Is Risky: Special Guest Host Bonus Episode with Steve Dennis
Jan 8, 2025 – 00:17:30
I Love You. But You Are Not Serious People: Special Guest Host Bonus Episode with Steve Dennis
Jan 6, 2025 – 00:22:23
I'm The Problem. It's Me. Special Guest Host Bonus Episode with Steve Dennis
Jan 3, 2025 – 00:21:31
Shift Happens: Special Guest Host Bonus Episode with Steve Dennis
Dec 30, 2024 – 00:19:37
Our Bold New Plan To Suck Less: Special Guest Host Bonus Episode with Steve Dennis
Dec 27, 2024 – 00:17:04
AI in Retail: Proof of Concept to Production with Cari Covent, Head of Artificial Intelligence and Emerging Technology, Canadian Tire Corporation.
Dec 20, 2024 – 00:42:51
Taylor Swift Takes Toronto, Black Friday_Cyber Monday Flash results with Sean McCormick, Vice President from Moneris Data Services
Dec 13, 2024 – 00:35:22
Meet the Hosts of The She Means Business Podcast, retail veterans Gail Banack and Ilana Santone
Dec 6, 2024 – 00:40:37
A Fresh Take on Retail Leadership with Deb Craven, President, Longo's (Encore)
Nov 29, 2024 – 00:25:04
The State & Dynamic Nature of Canadian Demographics with Doug Norris, SVP & Chief Demographer, Environics Anallytics
Nov 22, 2024 – 00:50:12
Yorkdale Uncovered: The Secrets Behind Canada's Most Productive Mall with Yorkdale Shopping Centre's VP and GM, Michael Renaud
Nov 15, 2024 – 00:28:35
Getting Smart About AI for Retail with Rob Dunlap, Partner and Generative AI Practice Leader, IBM
Nov 8, 2024 – 00:28:54
Eric Morris, MD & Head of Retail, Google Canada on Holiday Insights and Trends for 2024 You Need To Know
Nov 1, 2024 – 00:32:20
RCC + Leger 2024 Holiday Consumer Survey with Luc Dumont, SVP Insights & Adrian Bachmann, AVP, Leger + Sean McCormack, VP Moneris
Oct 25, 2024 – 00:56:52
ENCORE EPISODE: Michael Bungay Stanier & How to Work with (Almost) Anyone
Oct 18, 2024 – 00:25:46
Meet Dr. Rebecca Homkes, author of "Survive, Reset, Thrive: Leading Breakthrough Growth Strategy in Volatile Times"
Oct 11, 2024 – 00:29:00
Assembling a Winning DTC Retail Strategy with Frédéric Aubé, Founder and CEO of Cozey
Oct 4, 2024 – 00:25:55
ENCORE EPISODE: "All Pride, No Ego": A Queer Executive's Journey to Living and Leading Authentically with retailer Jim Fielding
Sep 27, 2024 – 00:33:02
Retail Marketing State-Of-The-Nation and Predictions for the Future with John Fanous, Head of Industry, eCommerce & Omni-Channel Retail, Google
Sep 20, 2024 – 00:42:50
Carson’s Garden + Market Founder & CEO Carson Arthur
Sep 13, 2024 – 00:27:17
Technology in the Service of The Customer with Michon Williams, Chief Technology Officer, Walmart Canada
Sep 6, 2024 – 00:28:11
Next, We Take New Brunswick with Chris Jones, Founder and President of CANNABIS XPRESS
Aug 30, 2024 – 00:28:39
Meet Bobby Sahni, Co-Founder and Partner at Ethnicity Matters with a preview of his RCC Retail Marketing Conference session "Crafting Compelling Campaigns for Canada’s Multicultural Market "
Aug 23, 2024 – 00:17:06
Brain Rush! Gen AI, AI Hallucinations and Retailers with Peter Cohan, an Associate Professor of Management Practice at Babson College
Aug 16, 2024 – 00:27:52
Meet Neil Patel, Co-Founder at Neil Patel Digital with a preview of his RCC Retail Marketing Conference AI in Marketing Keynote
Aug 9, 2024 – 00:12:08
Getting Inside the Consumer Circle of Influence with Kristina Rogers, Global Consumer Leader, EY
Aug 2, 2024 – 00:32:41
Looking Around HR AI Corners with Jason Radisson, CEO and Founder of Movo
Jul 26, 2024 – 00:31:31
The Global Retail Cannabis Ambitions of Raj Grover, Founder, President & CEO of the Remarkable High Tide
Jul 19, 2024 – 00:26:12
A Modern Take On Retail Brand, AI and Customer Strategy with Susan O’Brien, EVP and Chief Brand & Customer Officer at Canadian Tire Corporation
Jul 12, 2024 – 00:38:33
A Retail Success Story 40 Years in the Making: Gary Lenett, Founder & CEO, DUER
Jul 5, 2024 – 00:32:53
AI Meets Merchandising with Michaela Wessels, CEO & Co-Founder, Style Arcade
Jun 28, 2024 – 00:23:55
A Model for 10x eCommerce Growth with Sabir Semerkant
Jun 21, 2024 – 00:31:55
Around The World & Back Again: Veteran Retailer James Connell
Jun 14, 2024 – 00:30:59
Fashion Meets Purpose with Rob Smith, CEO and Founder of The Phluid Project, GET Phluid and The Phluid Phoundation (Encore)
Jun 7, 2024 – 00:23:46
A Masterclass In Retail Returns & Reverse Logistics with John Lee
May 31, 2024 – 00:31:42